All warranty issues will be taken care of by E System Sales, Inc. at no cost to the customer.
Equipment returned to E System Sales, Inc. for any reason other then warranty and failure shall be subject to a full refund of the purchase price, less the 20% re-stocking fee, shipping, handling fees, and charges for any installation services or services delivered.
Equipment must be returned in its original packing and be ready for resale. All out of the box returns shall be on a 50% buy back basis only.
No equipment shall be returned to E System Sales/EZ Phone Systems after 14 days of delivery. All WARRANTY and RETURN equipment returned to E System Sales, Inc. must have a RMA (Return Merchandise Authorization) number issued by E System Sales, Inc. All returned items without a RMA number will not be excepted by E System Sales, Inc.
Questions regarding returns and warranty please Contact Us.